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I had a problem that whenever I connected/disconnected my surface pro 3 to my dell displaylink 3100, then processes would take time to recover. Workaroud was to kill and restart explorer – although explorer might not have shown in the task manager as the processes consuming the most cpu. I recently upgraded my displaylink driver to version 8.0.778.0. Now everything seems ok.
One thing that annoys me is the ability of my bluetooth mouse to wake my surface pro whilst it is in my bag. Here is how to fix.
First, reset your power plans (open the power plan from the control panel, then reset it).
Next, open a cmd prompt with admin rights (windows key + R, cmd, right click to get administrator option).
Then type the commands below (after the command prompt)
C:>powercfg /devicequery wake_armed
HID-compliant mouse (001)
Microsoft USB Dual Receiver Wireless Keyboard (Mouse and Keyboard Center)
Surface Ethernet Adapter
C:>POWERCFG /DEVICEDISABLEWAKE “HID-compliant mouse (001)”
C:>POWERCFG /DEVICEDISABLEWAKE “Microsoft USB Dual Receiver Wireless Keyboard (Mouse and Keyboard Center)”
C:>POWERCFG /DEVICEDISABLEWAKE “Surface Ethernet Adapter”
C:>powercfg /devicequery wake_armed
The May 2016 firmware upgrade had a problem whereby some batteries reported false (lower) battery levels. The August firmware release should fix that: https://www.thurrott.com/mobile/microsoft-surface/78031/microsoft-issues-surface-pro-3-firmware-update and https://www.microsoft.com/en-us/download/details.aspx?id=38826. Execute the appropriate msi.
I have a surface pro 3. It’s gorgeous and I love it. However sometimes it gets confused and does not start up. I use this page to help me.
When it does start, I notice that the clock has lost some minutes / hours (basically since it was last working). So remember to update that.
Recently on the new patches for win8.1, it seems to power down rather than sleep. I have not quite figured that one out yet.
I have multiple email accounts. On the recent wp10 upgrade (14393.189) which I think occurred on September 23, I could only see contents of 1 email account. Various combinations of that: Sometimes all email accounts were shown in the list, sometimes not. When I switched to another email account, it only displayed the title and then the contents showed my Hotmail. Sometimes it just needed to sync. Other times it crashed.
I knew the emails and folders for the other accounts were still there as I got some notifications on the notification screen that I had emails only gmail. When I clicked that, I was able to see the gmail but nothing else. (So that is work around: Send yourself an email and see the notification – but did not seem to work for exchange/outlook based emails).
I tried hard reboot but that did not work.
Fix was to delete the account that was showing (my Hotmail account, luckily with no contacts attached to it) and then reinstall it (had to do that twice, as the hello/pin authentication ended up with a blank white screen. Inbetween the 2 times, I also used the edge browser to log on.
I had some problems upgrading to win10. I thought I would write down my experiences as I dont think I will be the only one 🙂
I had win8 on my personal laptop, so I decided to take advantage of the free upgrade offer to win10. I have a tool rmprepusb that allows you to boot the image off of a usb. As the iso for win10 is large, I decided to go that way and download it to the usb key, so I would have a way to do the upgrade on other computers.
Problem was that, even though I used the usb key and selected upgrade, it did not do an upgrade to win10, but instead did a new install. This meant that my license key was lost (forever?) and I was now in win10 without a license.
Luckily win10 comes with a rollback feature. Unluckily that did not work for me.
The trick here is to look into c: drive and rename the windows.old directory. I then reinstalled a virgin win8 with a license key. Once I had that in place, I used my usb key to reboot and get a dos prompt and renamed the existing windows directory to windows.8new and copied the windows.old directory to be windows. Then rebooted into the machine again – and it all seemed to work ok (even had all my programs on the start menu, etc).
I then did the upgrade option for win10 (as I should have done right from the beginning).
I now have a legit license for win10.
After 14295, I have got very desperate to get my bluetooth back. I live in Finland, and one of my sources of amusement is Radio4’s Now Show on podcast and a source of my knowledge is the mscloudshow. Without these, I was feeling quite inhuman. So I jumped to the Windows InsiderFast track and held my breath. Build 14322, here we come!
Initial impressions were exceptionally good. Podcasts back – phew! It mentioned a bug about missing spaces in sms and emails – but that has not affected me yet.
I do have 1 problem though: if the phone is not plugged in to a charger (can even be a mobile charger), it can reboot and suddenly lose all its charge. Literally it goes from 100% charged to 0% in less than 1 second. This only started happening this weekend. I have downloaded spotify and activated my enterprise SkypeForBusiness. However it does seem weird.
I will now do a reset and see if it happens again…
Whoops. This build was a disaster for me, as it had a bug which prevented bluetooth audio from working properly.
If I understand the details from the web, the Microsoft Hello service had a bug. This is the service used when typing in a pin (so mandatory for every user in a secure enterprise) or the face recognition. The bug caused the phone to rescan for bluetooth devices constantly. 2 impacts for me: 1. heavy battery drain and 2. no more bluetooth in the car – calls or music.
My car (a6 ultra 2014) would find the device, load the contacts. Then I would make a call and either the phone did not react, or the call stopped whilst I was speaking, ie: the MMI showed the call was in progress, but no one heard me on the other end. More importantly, it stopped my podcasts and spotify from working.
I did various things early on as I did not realise this was a fault of the build and assumed it was me doing something silly. So I deleted the bluetooth profiles on the phone and car, reset the phone (wiping everything – note: backup your vidoes before wiping the sd card – they are not saved automatically to the cloud usually).
Going back a level, this was the first release of a new branch called redstone, which I understand is the branch for the anniversary build. I was on the InsiderSlow track, so did not expect to get such a drop. But I believe they needed it for Build! (Microsoft developer conference). It’s actually quite hard to find information on new builds. This is the best “first source” of info I know: windows experience blog.
This was the last production build before the anniversary build – so around end March 2016.
Pretty stable and I would have stuck with it, but I forgot to switch off Windows Insider from InsiderSlow to ProductionBuilds 🙁
I went to a Microsoft Productivity Lab mid April 2016 and this was the build they were running on their Win10 machines.