I’ve been thinking around incentives in a large multi dimensional organization which collaborates with external partners.
My view is that we should have incentives for each “part”, but that we would be equally responsible to achieve those.
As an example with 3 business areas (but in real life we would do this with all business areas) – A, B and C.
I would get a target of XXA MEUR revenue, B has XXB MEUR, and C has XXC MEUR.
During the yearly budget planning, I would then be interested in what the others think they would get in the year – because if they don’t, then I suffer. In similar way, others are interested in what I say because they don’t want to suffer if I don’t make it.
On monthly reviews we then are more interested in what others get – because if they are not reaching their targets neither are we. We should have a 1 summary slide on that in each monthly meeting so that we all start to know each other’s business – and maybe spend 30-40 minutes on that, so that we can discuss where we need to put more and less attention.
This would then allow for us to move FTE targets around – or reallocate hours of people in our business units where we see more potential. In a good world, I get rewarded because C makes their goal when maybe my area is having a downturn in the business. We would need to talk about when we would shift FTEs in the org – maybe once or twice a year when we see a pattern stabilising. Also would give some rotation / growth possibilities.
We would also need to be careful about how we reward people – for example if I am not making my targets, but I and team are helping C make theirs (because that is where the business is for that year), then we need to be able to recognise that too. Nice thing is that this also handles downturns in a specific business area – which is part of life. Compare this to now, where if I am lucky I have a good portfolio and if I am unlucky I spend my time trying to grab other people’s portfolio (red ocean) or spend lots of money creating a new market (blue ocean).
You can then extend up or down a layer or across. As an example downwards, in this year we would have had a company goal around Azure. C would have divided their business goal into parts, one of which would have been Azure. I would have done the same. We then put the people together who are doing Azure as they should both help each other to reach that goal. Important thing here is not to link the goal to the revenue of the product they own (as then we waste time arguing who owns the product), but to link it to a product and it does not matter who owns that.
We can also then extend to other parts of the org, for example in each country they would have a cloud goal that then adds up to our cloud goal.
You can then extend to partners, so we would say to Partner D that here are the people who have goals around Azure and goal is 10M EUR. Now who in your org is going to help us get that?
I have a patriot gauntlet node. Nice bit of kit, allows you to share your 2.5 inch HDD via g wifi using its own ssid, with pass through to your traditional wifi. It was not working on my win7 work laptop even though it had the right security authentication (see end). I then ran win7 virtual image with VMplayer and that worked fine.
I decided the only difference was the domain membership. So I deleted it. That was a mistake.
I could still log on through the sophos safeguard with my domain password, even though it was not connected to the Internet. However on the win login screen I then hit the problem that I could not use domain login (I had assumed it would have cached the credentials and profile).
I am assuming to fix we just need to connect it back to the domain (will be an interesting and relaxing first day of my vacation going back to work to fix that). I am really hoping that it realises I have logged on before and does not trash my local files. I will report back.
Meantime that fix for samba authentication on win7:
Control Panel – Administrative Tools – Local Security Policy
Local Policies – Security Options
Network security: LAN Manager authentication level
Send LM & NTLM responses
Minimum session security for NTLM SSP
Disable Require 128-bit encryption
This really summarised well some of my current thinking of the IT workforce: http://www.executiveboard.com/exbd/information-technology/future-of-it/index.page
From businessweek: The master copies of all the shows and movies available to Netflix take up 3.14 petabytes of storage space. (In comparison, Facebook uses about 1.5 petabytes to store about 10 billion photos.)
From LinkedIn: Obama for America
May 2011 – November 2012 (1 year 7 months)Chicago, IL
The infrastructure we built has been credited as a major differentiator in the President’s successful reelection bid. In total, these systems pushed a peak of 4 gigabits per second and 10,000 requests per second over 2,000 simultaneous nodes in 3 geographically separate data centers, serving 180 terabytes of data and over 8.5 billion requests.
Corda (now domo) centerview product: http://www.domo.com/downloads/additional-products
Stephen Few: http://www.perceptualedge.com/library.php
http://www.perceptualedge.com/articles/misc/Infographics_and_the_Brain.pdf (did not load before)
Example story of data from Hans Roling: http://www.ted.com/talks/hans_rosling_reveals_new_insights_on_poverty.html
I thought I would collect some links on Data Center:
http://www.cio.gov/modules/ – the US government owns 2100 data centres and plans to consolidate those to 800 by 2015.
http://www.uptimesoftware.com/ = tier definitions for data center
http://www.datacenterknowledge.com/ = great source of information
http://www.datacenterpulse.org/ = as above & home of the dcp stack
http://notesfromtheconsultantsjungle.com/ = useful knowledge
http://tc99.ashraetcs.org/ = ASHRAE heat guidelines
http://www.afcom.com/ = organizers of Data Center World
http://virtualizationreview.com/ = annoying advert on every page, but otherwise good
Some events: 23-24 May 2012, Nice. http://www.datacentres2012.com/ 14-17 May 2012, Santa Clara, California. Uptime Institute Symposium 2012 = http://www.datacenterjournal.com/press-release/uptime-institute-announces-7th-annual-symposium-featuring-digital-infrastructure-convergence-theme-and-a-modular-data-center-campus/
And of course the analysts: Gartner, IDC, Forrester, etc.
SAS 70, SSAE 16, SOC 2 and SOC 3 Data Center Standards: http://resource.onlinetech.com/sas-70-ssae-16-soc-2-and-soc-3-data-center-standards/